GTA 5 Timed Out authentication with Epic Games: How to potentially fix

GTA 5 Timed Out error screen (Image via GTA 5)
GTA 5 Timed Out error screen (Image via GTA 5)

The gaming community seemed to lose their collective minds when Epic Games announced that GTA 5 would be available on the Epic Games Store for free till May 21, 2020. Furthermore, Epic Games announced that users would be able to keep the game forever at no additional cost.

GTA 5, released in 2013, still remains the Rockstar juggernaut it was back in the day. The game racks in significant daily revenue for the publisher.

Unfortunately, there were a few snags in the release of GTA 5 for free, presumably since everyone is home and clamoring for quality games at the moment. A server failure of this magnitude was unforeseen.


Epic Games store release and server failure, possible fixes

The gaming community has been more understanding and considerate of Rockstar and Epic Games than is usually the case. It is important to be patient as the duo work to deliver a solution.

However, here are a few possible fixes for GTA 5's authentication error that you can try in the meantime.

Method 1:

  • Log out of the Epic Games client.
  • Restart the app.
  • Log in again.

Method 2:

  • Log out of the Epic Games application.
  • Turn off the Wi-Fi router/adapter for 10 seconds or more and turn it back on.
  • Restart the application and log in again.

The authentication error is generally a global issue, and all servers may face similar crashes at the same time. So, you should also check whether your game is up to date. Here's how:

  • Open the Epic Games Launcher.
  • Go to Settings.
  • Select Manage Games.
  • Click on the "Allow Auto Updates" checkbox.

If there are pending updates, they will be installed.

It is also advisable to check Rockstar Games' official server status for the game in case no fix is working for you.

Amidst the general outpouring of frustration from eager fans, there have also been a number of humorous tweets and posts that have highlighted the situation in a more positive manner.


Since its release, GTA 5 has been one of the most successful games of all time, and not without reason. It has a fabulous single-player campaign that is packed to the brim with signature Rockstar sarcasm, mayhem and an online component that consumes playtime unlike any other online experience.

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