Genshin Impact 2.0 maintenance end time, Primogems compensation, and more update details

Genshin Impact 2.0 maintenance hours will soon begin. (image via miHoYo)
Genshin Impact 2.0 maintenance hours will soon begin. (image via miHoYo)

Version 2.0 of Genshin Impact is less than a day away, meaning Ayaka and the Inazuma region will soon become available.

As always, Genshin Impact players will have to bear with a few maintenance hours before playing all the new content. During this time, the servers will be closed and no one will be able to play the game. Once maintenance hours end, version 2.0 will officially go live.

Also read: What is Genshin impact wish simulator and how to use it


Genshin Impact 2.0 update & Maintenance details for Asia, Europe, and USA

Inazuma is coming to Genshin Impact when maintenance ends. (image via miHoYo)
Inazuma is coming to Genshin Impact when maintenance ends. (image via miHoYo)

Genshin Impact’s maintenance hours will begin at 6:00 a.m. (UTC+8). Maintenance will last approximately five hours, just like in past updates, though the process may be completed earlier than expected.

Based on miHoYo’s schedule, Genshin Impact’s maintenance hours will end on July 21st at around 11 a.m. (UTC+8). For time conversions of the maintenance hours, see below:

  • India: 3:30 a.m. - 8:30 a.m. IST, July 21
  • Philippines: 6:00 a.m. - 11:00 a.m. PHT, July 21
  • Vietnam: 5:00 a.m. - 10:00 a.m. ICT, July 21
  • USA: 6:00 p.m - 11:00 p.m. EST, July 20

After maintenance hours have ended, players will just need to install the update to experience version 2.0. Players can also pre-install the update before maintenance. This will save time later and allow players to jump in the game as soon as it’s available.

Also read: 5 Best PC games like Genshin Impact

Maintenance compensation for the Genshin Impact 2.0 update

As per usual, Genshin Impact will give out in-game compensation after the maintenance hours end. Players will receive 60 Primogems for every hour of maintenance. In the event that maintenance ends in under five hours, players will still get 300 Primogems.

To claim the free Primogems, players should first check their in-game mail once version 2.0 is live. A new mail item will contain the 300 Primogems, and players need only click “Claim” to obtain them. The Primogems will then be ready-to-use on the newest 2.0 banners.

Players just need to be at just Adventure Rank 5 or higher to receive the maintenance compensation. The rewards will expire in the mailbox after 30 days, so players should make sure to claim them while they can.

Also read: How to enable cross save for Genshin Impact on PS4 & PS5

Quick Links