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Numerous LG users have taken to social media to complain about non-stop "IMS has stopped” notifications on their phones, rendering their devices useless.
The company is currently trying to fix the issue, but a Reddit user has a theory that could temporarily solve the problem.
What is the 'LG IMS' error and how to fix it?
Numerous customers have shared their plight on social media, explaining that an "IMS has stopped” message keeps showing up on their phones and stops them from using their devices normally.
However, not all LG users are facing this issue, and the problem seems to be mostly limited to phones connected to T-Mobile telecommunications. T-Mobile has announced that they are aware of the problem and are working to fix it.
The IMS (IP Multimedia Subsystem) can stop for various reasons. While it occasionally stops due to malware or excessive cached data, that doesn't seem to be the reason behind the current problem.
Dismissing the message does not work, as it comes back again after a few seconds. According to users, even a factory reset has failed to fix it.
No one knows a foolproof way to solve this issue, but a Reddit user named Tmashadi shared how they fixed the problem in three of their phones. However, these steps may not work for everyone, so readers must practice discretion before following the instructions.
Here is what needs to be done:
1) Put the phone on Aeroplane Mode. This is a precautionary step to avoid the error message from popping up while following the steps.
2) Go to Settings, click on App & Notifications, then select App info.
3) Click on the 3-dot menu in the top right corner, enable show System, and select com.lge.ims.rcsprovider from the list.
4) Look at the overview and click on the following three buttons in order: Clear cache, clear storage, and force stop.
5) Switch off the Aeroplane Mode and repeat the entire process every time the error pops up. The problem is likely to get fixed after 4-5 attempts.
IMS (IP Multimedia Subsystem) is the framework responsible for communication services like Voice over Long-Term Evolution (VoLTE), Wi-Fi calling, or internet messaging through IP. IMS is not exclusive to LG, and almost every smartphone capable of internet calling and texting uses this framework.
