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All Xbox members who are subscribed to EA Play should get FIFA 23's 10-hour trial on their consoles. For some unexplained reason, however, it is not working as intended, which has caused a lot of frustration for the fans. Thankfully, there have been some fixes going on along with the community that users can try to minimize their problems.
EA Sports initiated the EA Play trial earlier than the start of the early access period for Ultimate Edition users. Naturally, eager fans turned on their consoles and many of them pre-downloaded the game as they had purchased a copy. Others enabled the 10-hour trial from Microsoft Software and started the installation.
So far, there has been no issue in terms of the download and installation of FIFA 23, and it works on the Xbox console as intended. Unfortunately, the problem happens thereafter when users try playing the game. While EA Sports and Xbox haven't officially acknowledged the issue, there seem to be some workarounds.
FIFA 23 community devises some solution after EA Play fails to validate the trial
Normally, a network connection is not mandatory for FIFA 23 if a player chooses to play the offline mode. However, the trial is different and it requires a constant online connection even if the player is playing offline modes. This is to ensure that nobody is going past the 10-hour stipulated trial period.
This should not have been a problem in today's day and age, given how the internet has become an important part of everyone's lives. However, the same internet seems to be causing the problem as many Xbox users on current-gen models are unable to play the 10-hour trial of FIFA 23.
Thankfully, there have been some workarounds to fix the issue of EA Play services not working. While these steps are not guaranteed to work at all times, one method did work while testing at a personal level.
Method 1
- Go to the library and choose FIFA 23.
- Go to "Manage game and add-ons".
- Select "Saved Items"
- Delete the locally saved profile and reserved space.
- Restart the console and start the game fresh.
Method 2 (Worked on personal testing)
- Open FIFA 23 and select Continue with Trial.
- Press the Xbox button and come back to the home menu.
- Wait for 20-30 seconds. Don't close the game.
- Return to the game. Players will once again be asked to choose the trial which will indicate that the validation has worked.
- If step 4 doesn't take place, go back to the home screen and continue with the process.
Method 3
- Go to Network Settings on an Xbox.
- Go to Advanced Settings.
- Choose an alternate MAC address by cleaning the existing one.
- Restart the console.
It is unclear as to what is causing this issue in the first place, but users from all over the world are reporting the crisis. As the game is ready to be released worldwide, fans will hope that the problem will be patched by the relevant parties as soon as possible.
