All services affected by AWS server outage: Snapchat, Hulu, DoorDash, and more down

Amazon Web Services (AWS) suffered a major outage on October 20, 2025, causing disruptions across several major apps and websites worldwide. The issue began in the US-East-1 region, one of AWS’s most widely used server hubs. As a result, many digital platforms that rely on AWS’s infrastructure for hosting, storage, or backend operations faced downtime or severe performance drops.

Users started reporting issues early in the day, with popular platforms like Snapchat, Hulu, and DoorDash becoming inaccessible. Reports of login failures, loading errors, and payment glitches spread quickly on social media, with many companies confirming the disruption was due to ongoing AWS server problems. The outage once again highlighted the heavy dependence of global digital services on a few large cloud providers.

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All services are down due to the AWS outage

Below is a non-exhaustive list of prominent services impacted during the outage. These services either reported being down or a large number of users detected access failures.

Service	Server Status
Snapchat	Down
Hulu	Down
DoorDash	Down
Fortnite	Down
Roblox	Down
Signal	Down
Zoom	Down
Slack	Down
Amazon Alexa / Alexa features	Down
Amazon Prime Video	Down
Robinhood	Down
Venmo	Down
Duolingo	Down
McDonald’s app	Down
Lyft	Down
AT&T	Down
T-Mobile	Down
Perplexity (AI search)	Down
Coinbase	Down
Supercell	Down

While AWS began restoring services within hours, the outage had already affected millions of users and businesses relying on real-time data access and cloud functionality. Social media users voiced frustration over the scale of the downtime, while developers and businesses scrambled to manage operations manually.

The AWS outage on October 20 demonstrates how even a single point of failure can disrupt critical online systems worldwide. From social networks and food delivery apps to financial services and communication tools, the widespread downtime showed the risks of centralizing digital infrastructure.

Although services are gradually being restored, the event serves as a wake-up call for companies to diversify their cloud dependencies and strengthen contingency systems.