Dune Awakening 9C4 "Disconnected from server" error: How to potentially fix

If you just started your Dune Awakening journey, you might have faced the 9C4 "Disconnected from server" error. Currently, this is a prevalent issue that many players encounter, where they can't join the game due to server failure. However, there are various solutions that you can try to resolve this issue.

This article highlights various solutions you must try to fix the 9C4 "Disconnected from server" error in the game.

Note: The solutions provided herein are not guaranteed to work for all gamers.

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How to possibly fix the 9C4 "Disconnected from server" error in Dune Awakening

Given below are some of the possible fixes for the 9C4 "Disconnected from server" error in this game:

Select your region

Dune Awakening, by default, puts you on a server, which can cause the 9C4 "Disconnected from server" error. Before starting, make sure to change the server to your local region. You can do so by visiting the Servers section and selecting the region. If the issue persists, you can also try other regions, as server errors sometimes occur for specific areas only.

Choose some other regions (Image via Funcom || YouTube@AarohanTechSol)

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Restart the PC/Game

Sometimes, simply restarting the game and PC can fix such server issues. This step restores all game files and fixes various issues. Restart your PC and launch the game to check if the error has been resolved.

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Check your internet connection

Since the 9C4 "Disconnected from server" error is related to server connectivity, it's important to check that your internet is working properly. You can unplug the Ethernet cable and wait for a few seconds before plugging it again. This clears any corrupted caches from your PC, which may affect the server. If the problem persists, you can also try to switch to an alternative network.

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Check that the Date and Time are accurate on your PC

Check the Date and Time settings (Image via Microsoft)

An incorrect date and time on a PC can affect the game’s server in locating your region properly. For that, you must check your PC settings for the accurate data and time. To do so, go to settings and select the “Time and Language option.” From there, turn on “Set time zone automatically” and “Set time automatically.” This will automatically select your region and adjust the time accordingly.

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Add the game to the exception lists of Windows Firewall and antivirus

Antivirus and Windows Firewall often block some crucial in-game files from connecting to the game’s server. Hence, you must add the game to the exception lists to solve the issue. Here’s a step-by-step guide on how to do that:

Add game to the exception lists (Image via Microsoft)

• Go to settings and select the Windows Security option.
• Click on Virus and Threat Protection.
• Next, select the Manage Settings.
• Then, scroll down to Exclusion and add the game.

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Reinstall the game

If none of the above fixes work, try reinstalling the title. While this process can be time-consuming, it often resolves major bugs and errors, including server-related issues. Sometimes, while downloading certain game files get corrupted, which directly impacts the server connection, and thus, such errors occur. Hence, reinstalling the game can resolve such problems and allow you to enjoy the game.

Check out: Dune Awakening: Best Unique Schematics to get early (Hagga Basin South)

That said, if you are still experiencing the same problem, just wait for a while to get any official updates. In the meantime, you can visit the game's official website or social media pages to check if the dev has provided any solution for the 9C4 "Disconnected from server" error.

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Check out the links below for more Dune Awakening articles:

• Dune Awakening: Research and Intel points system, explained
• Dune Awakening: What’s the max level?
• All class trainer locations in Dune Awakening