How to submit support request in Free Fire MAX (2023)

Are you facing any issues or have questions related to Free Fire MAX? Don't worry, the game developers have made it easy for players to submit support requests and get assistance.

This article lists the steps you can take to submit a support request in Free Fire MAX. Whether you are experiencing technical issues or have queries about the game, these steps will help you get the assistance you need.

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Accessing Free Fire MAX customer support in-game

To access customer support in Free Fire MAX, you can follow these steps:

Step 1: Launch Free Fire MAX on your device.

FF MAX (Image by Garena)

Step 2: Once the game has loaded, look for the settings icon. It is usually located in the top-right corner of the screen and can be represented by a gear or three-dot icon.

The settings icon in FF MAX (Image by Garena)

Step 3: Click on the settings icon. You will be taken to a menu where you can find various game settings and features.

Step 4: Under the Basic Settings tab, scroll down to the bottom of the page. You will find the Customer Service option.

The Customer Service option in FF MAX (Image by Garena)

Step 5: Click on it, and an in-game web page will open. This page contains all the information you need to know about customer support, including frequently asked questions, and a form where you can submit your support request.

Step 6: Fill out the form with your issue or question and submit it. The support team will get back to you as soon as it can.

Customer Support (Image by Garena)

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Accessing customer support section on official website

Customer Support (Image by Garena)

In addition to the in-game support request feature, players can submit a request for assistance on the official website of Free Fire MAX. This is a great option for those who may not have access to the game at the time they need help.

The FAQ section on the official FF MAX website (Image by Garena)

The website offers an FAQ section that can help players troubleshoot common issues.

It's important to note that when submitting a support request, you should provide as much information as possible about the issue you're experiencing, such as your in-game username, the device you're using, and any error messages you may have encountered. This will help the support team quickly and effectively address your issue.

In conclusion, Free Fire MAX offers a convenient and efficient way for players to access customer support through the in-game settings and the official website. By following the steps outlined, you can quickly and easily submit support requests and get assistance with any issues or questions you may have.

The title's support team is dedicated to providing fans with a smooth gaming experience. With the ability to access support both in-game and on the official website, players can easily get the help they need.