Many TikTok users found it impossible to use the platform's messaging service on January 23. The user complained that every time they try to use the Direct Message (DM) feature, the app shows a red exclamation sign and the message fails to send.Users have been tagging and notifying the app support system through in-app services as well as other social media platforms. The problem seems to have been fixed, but the company hasn't made an official statement yet.What TikTok's red exclamation point meanThe red exclamation sign on many apps, including TikTok, denotes an error. The red exclamation appears when the app fails to send a message or comment.This usually occurs when a user lacks a smooth internet connection, but because the recent incident involves numerous users, it can be safely assumed that the errors occurred from the app's server.Additionally, here are a few ways to try and fix basic errors on the app:Log out - Login: Users can try the "age-old" restart option, where they can log out of the app and then try to log in. Sometimes, the app fixes itself after a simple reboot.Update: The app might glitch and show errors for minute coding updates. Users have to check on the app store if the app needs an update. If so, the update can fix a glitching app.Contact app support: Users who can access their account can contact support through the app's settings option. The support team can help the user fix some bugs.TikTok is one of the most downloaded apps in the world, with a user base of over one billion. Many use the app for their business and other income sources, and such users need the app to run without hiccups. Meanwhile, there are multitudes of users who consume the app as their primary social media and connect with their friends and family. View this post on Instagram Instagram PostUsers take to social media to complain about the TikTok errorThe glitch in the app caused annoyance to many users, who took to social media to complain about the same.Squishmallow Cheryl Blossom@cherryxlimeadeIs tiktok broken for anyone else? I updated it already and it’s … not working9:46 AM · Jan 23, 20222Is tiktok broken for anyone else? I updated it already and it’s … not working https://t.co/qbTj2UedCeNo Name@showlamb_lover@TikTokSupport my direct messages on tiktok are not sending! I’ve tried everything I can to fix the issue and nothing is working. Help!7:13 AM · Jan 23, 20225@TikTokSupport my direct messages on tiktok are not sending! I’ve tried everything I can to fix the issue and nothing is working. Help!Yoshi Wyatt 🎙@bombmericaI been tryna make a TikTok for my anniversary and I’m so irritated it’s not working like wtf how do y’all do this? lmaaooo I done redid it like 100000 times9:43 AM · Jan 23, 2022I been tryna make a TikTok for my anniversary and I’m so irritated it’s not working like wtf how do y’all do this? lmaaooo I done redid it like 100000 timeskiel@143SGHNIM TRYING TO UPLOAD IT ON TIKTOK BUT IT'S NOT WORKING twitter.com/143SGHN/status…kiel@143SGHNtempted to do the you get me so high trend on tiktok aaaa8:30 AM · Jan 23, 2022tempted to do the you get me so high trend on tiktok aaaaIM TRYING TO UPLOAD IT ON TIKTOK BUT IT'S NOT WORKING twitter.com/143SGHN/status…B L U E@That_girl_blueThis my first time getting on TikTok and it’s not working 🥲7:49 AM · Jan 23, 2022This my first time getting on TikTok and it’s not working 🥲mandyblackeyyy@shitstirer4eva@pmlp69_paula @blackeyyy18 Tiktok is not working for some8:19 AM · Jan 23, 2022@pmlp69_paula @blackeyyy18 Tiktok is not working for someDavid Funez@DavidFu39672524@tiktok_us My messages not working8:06 AM · Jan 23, 2022@tiktok_us My messages not working$UGA⁷, thee beom hunter@CHAKHOSTALLI@tiktok_us fix our dms on that app . its not working7:50 AM · Jan 23, 20223@tiktok_us fix our dms on that app . its not workingYESSI🍪@yessicatarangoWhy’s my tiktok not working 🥲7:44 AM · Jan 23, 2022Why’s my tiktok not working 🥲Marilyn@iLoveMarilynnIs tiktok not working !?7:20 AM · Jan 23, 2022Is tiktok not working !?jordan🪴@druzyjayhi is tiktok not working for anyone else? mine won’t let me send videos7:16 AM · Jan 23, 20225hi is tiktok not working for anyone else? mine won’t let me send videosThis is not the first time users have faced a glitch on the app. A few days ago, some users complained about video proportions getting distorted as they made uploads on the platform.