How to contact Epic Games support for Fortnite as of 2023

Epic Games support
Contacting Epic Games support can be somewhat tricky (Image via Epic Games)

Contacting Epic Games support for Fortnite can be tricky. With millions of daily players, the game development company receives many support requests every day, so it's not surprising that they may find it difficult to keep up with all of them.

Players may believe that contacting Epic is difficult, but you can actually contact them within just a couple of minutes. Here is how you can contact Epic Games support for Fortnite in 2023.


Contacting Epic Games support is fairly easy

Reaching Epic Games support is very easy (Image via Epic Games)
Reaching Epic Games support is very easy (Image via Epic Games)

Want to know what items might feature in the shop tomorrow? Check out our predictions for tomorrow's Fortnite Item Shop

If you need to report a bug in Fortnite Battle Royale, you can do so directly from the game interface. Open the main menu and choose Settings from there. There, you have to select the Reporting/Feedback menu item and choose Report a Bug. The method is fairly simple.

However, if you wish to contact Epic Games directly for other issues, please follow these steps.


1) Open the Epic Games website

You can contact Epic Games support through Fortnite's website (Image via Epic Games)
You can contact Epic Games support through Fortnite's website (Image via Epic Games)

To contact Epic Games, you will have to open the official support website of the developer. On the website, select the video game you want to receive help for.

To get help with Fortnite, select it from the list of video games.


2) Choose the problem that you have

To receive help with Fortnite, select the topic from the list (Image via Epic Games)
To receive help with Fortnite, select the topic from the list (Image via Epic Games)

Select the topic you need to get help with. Whether you are unable to access your Fortnite account or are facing problems with the redemption of V-Bucks cards, there is an available option for all possible issues.

Before you contact Epic Games support directly, we advise you to select the topic from the left side and see if your question has already been answered. If, however, you cannot find the answer, scroll down for the next step.


3) Contact Epic Games support directly

If your question hasn't been answered, contact Fortnite support directly (Image via Epic Games)
If your question hasn't been answered, contact Fortnite support directly (Image via Epic Games)

If you wish to contact the Fortnite support team directly, press the Contact Us button at the bottom of the page. To find this button, simply scroll through the page and the suggested topics. By clicking on the button, your support request will be forwarded directly to Epic Games' support team.


4) Explain your problem in detail

To receive proper support, make sure to explain your issue in as many details as possible (Image via Epic Games)
To receive proper support, make sure to explain your issue in as many details as possible (Image via Epic Games)

In the final step, you have to enter your in-game name and the email address Epic Games should use to reply to you. If you are logged in, these details will be automatically filled in for you.

In the text area box, provide as much information about your problem as possible. Add any screenshots that will help to explain your issue so that Epic provides the best possible support and solves your problem.

The Battle Bus is heading into Fortnite! Check out the final Fortnite item shop today!