Apex Legends crossplay not working: Possible reasons and fixes

There have been numerous reports of Apex Legends crossplay not working across different platforms. Most players seem frustrated, as this feature has suddenly stopped working for them, preventing them from partying up and adding friends across the different platforms the title is accessible on.

This article will explore the possible reasons for this problem and the potential fixes you can implement to bypass it.

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Possible reasons for the Apex Legends crossplay not working error

While we do not have an official confirmation about what is causing the issue with the crossplay feature in Apex Legends, we speculate that it could have something to do with the hotfix patch that was incorporated into the game a few days ago.

The latest update might have potentially caused a bug that prevents players from utilizing cross-platform features, including adding friends, inviting players to their teams, and so on.

That said, we have some fixes you can try to potentially solve this issue.

You might be interested in: All weapon buffs and nerfs in Apex Legends Season 25

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Potential fixes for Apex Legends crossplay not working error

Here are some of the workarounds that you can try to fix this issue:

1) Add friends after a match

One of the few tricks that seems to have worked is adding players as friends after you've queued up for a match. For some reason, this step enables all the crossplay features in the game, and you can once again add, invite, and queue up with your friends from different platforms.

Now, it must be noted that the friends you add after a match should preferably be on a different platform. To ensure this, you should have the 'cross-platform play' box enabled in Apex Legends' in-game settings.

After following this step, you should be able to get access to all crossplay features in the game and sidestep the Apex Legends crossplay not working error.

Enabling cross-platform play in Apex Legends (Image via EA)

Check out: Apex Legends Season 25: 5 best weapons to use after the update

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2) Reinstall the game

If the above solution does not work, we believe reinstalling the title might help you sort this issue. Reinstalling will fix any corrupted game files in your system.

Alternatively, if you are on PC, you can try verifying the integrity of all your game files using your preferred launch platform, like Steam.

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That's everything you need to know about the Apex Legends crossplay not working error. If the problem persists, we urge you to contact EA or Respawn Entertainment's customer support. Furthermore, if the problem gets diagnosed as a server-side issue, we expect the developers to quickly release a hotfix patch to sort things out.