Rainbow Six Siege X "not working on Xbox and PlayStation" error: Possible fixes and reasons

Exploring fixes for Rainbow Six Siege X not working on Xbox and PlayStation(Image via Ubisoft)
Exploring fixes for Rainbow Six Siege X not working on Xbox and PlayStation (Image via Ubisoft)

If you've recently fired up Rainbow Six Siege X on your Xbox or PlayStation and found yourself stuck on a loading screen, unable to connect, or booted out with a vague error message, you're not alone. A growing number of console players have reported the dreaded “X not working” issue, where the game simply refuses to cooperate, often due to server or connectivity problems.

Fortunately, this issue isn’t always as complicated as it sounds. Whether it’s a temporary server hiccup or a local console glitch, most problems can be resolved with a few smart steps.

Let’s break down the likely causes and their solutions.


How to possibly resolve Rainbow Six Siege X "not working on Xbox and PlayStation" error

The issue typically boils down to one of four key areas: Ubisoft’s servers, your console/game setup, your internet connection, or your account settings.

1) Ubisoft server issues

Sometimes the problem is entirely out of your control. Ubisoft regularly schedules maintenance windows or may experience unexpected outages, especially during major updates or seasonal events.

Keep checking the Ubisoft support page for updates on server outages (Image via Ubisoft)
Keep checking the Ubisoft support page for updates on server outages (Image via Ubisoft)

Here’s what you can try:

  • To check for outages, visit the Ubisoft Support page or follow @UbisoftSupport on X.
  • If it's peak gaming time, servers may be overloaded — waiting it out is sometimes your only option.

2) Console or game-specific glitches

Here are the quick fixes that often work when it is related to game-specific glitches:

  • Restart your console and relaunch the game: A full reboot (not just sleep mode) can fix common startup bugs.
  • Update everything: Make sure both the console firmware and the game are running the latest versions.
  • Check for corrupted data: If something feels off after an update, try reinstalling the game; it may fix corrupted or incomplete files.

Read more: Rainbow Six Siege X 2025 Roadmap: Everything you need to know


3) Internet and network problems

Even if the servers are fine, a weak or misconfigured internet connection on your end could be blocking your access.

Here’s what you can try if the issue is network problems:

  • Switch to a wired Ethernet connection if you’re currently on Wi-Fi. It’s more stable for online play.
  • Flush your DNS and renew IP: On your console’s network settings, doing this can fix DNS-related hiccups.
  • Enable UPnP or port forwarding: Log into your router settings and ensure your console can communicate freely with online services.

Also, don’t forget to restart your router and modem. It sounds basic, but it’s often the difference between endless frustration and a working game.


4) Account-linked problems

Ubisoft accounts sometimes cause issues, especially if you're playing across platforms or have changed devices recently. Here’s how you can fix this:

  • Unlink and relink your Xbox or PlayStation account on Ubisoft Connect.
  • Verify cross-progression and cross-play settings within your account dashboard. If anything looks out of sync, toggle the settings or re-login.

Rainbow Six Siege X not working on your Xbox or PlayStation can be frustrating, but most issues stem from either temporary server trouble or local configuration hiccups that are easy to fix. By methodically checking each potential problem from game updates and account linking to router settings, you’ll likely be back in the action soon.

Also read: 5 Rainbow Six Siege alternatives that you can play in 2025


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Edited by Aatreyee Aich
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