Diablo 4 “Keeps crashing on PC” error: How to fix, possible reasons, and more

Diablo 4 crashing
Fixing the “Keeps crashing on PC” error in Diablo 4 (Image via Diablo 4)

Diablo 4's performance issues seem to persist for those on PC. Even a couple of days after launch, players on the platform are still facing issues with connectivity and error codes. The crashing issue appears to be the more common and pressing concern in the community. This is because it force closes the game every time it occurs.

There is no specific time for when the error pops up. Some have complained that it appears when the screen loads, while others have mentioned that the game crashed while loading a dungeon. This is one of the reasons why there is no particular fix for the problem apart from a few temporary workarounds.

Hence, today’s guide goes over some of the things that you can do to deal with the “Keeps crashing on PC” error in Diablo 4.


How to fix the “Keeps crashing on PC” error in Diablo 4

To deal with the crashing error in the latest Diablo title, there are a few things that can be done.


1) Re-install the game

While this might look like a rather aggressive step to deal with the crashing error, it seems to have worked for several players. Re-installing the game through the Battle.net app is likely to solve much of the performance error, which is not related to server problems.


2) Checking for file integrity

It’s likely that the crashing issue is due to some corrupt files in the Diablo 4 installation directory. You can fix this by making your way to the Batte.net client, selecting the game, clicking on its settings, and then selecting “scan and fix”.

This will launch a program that will automatically scan all the files in the directory and replace the ones that are broken and damaged.


3) Check server stability

Log-in surges and server bugs are also some of the reasons behind the game crashing on PC.

You might want to head over to the title's official Twitter handle as it often updates fans on all major server related issues.


4) Check system requirements

If the issue persists, it’s likely that your hardware settings do not match the minimum and recommended system requirements of the game. Hence, it’s important that you check the settings and consider upgrading certain parts of your rig that will help support the game better.


What are the system requirements for Diablo 4

For those wondering, here are the system requirements for the game:

Diablo 4 minimum requirements (1080p native resolution/720p render resolution, Low graphics settings, 30fps)

  • OS: 64-bit Windows® 10 version 1909 or newer
  • Processor: Intel® Core i5-2500K or AMD™ FX-8350
  • Memory: 8 GB RAM
  • Graphics: NVIDIA® GeForce® GTX 660 or AMD Radeon™ R9 280
  • DirectX®: Version 12
  • Storage: SSD with 90 GB available space
  • Internet: Broadband Connection

Diablo 4 Medium requirements (1080p resolution, Medium graphics settings, 60fps)

  • OS: 64-bit Windows® 10 version 1909 or newer
  • Processor: Intel® Core i5-4670K or AMD™ R3-1300X
  • Memory: 16 GB RAM
  • Graphics: NVIDIA® GeForce® GTX 970 or AMD Radeon™ RX 470
  • DirectX®: Version 12
  • Storage: SSD with 90 GB available space
  • Internet: Broadband Connection
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Diablo 4 High (1080p resolution, High graphics settings, 60fps)

  • OS: 64-bit Windows® 10 version 1909 or newer
  • Processor: Intel® Core i7-8700K or AMD Ryzen™ 2700X
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce® RTX 2060 or AMD Radeon™ RX 5700 XT
  • DirectX®: Version 12
  • Storage: SSD with 90 GB available space
  • Internet: Broadband Connection

Diablo 4 Ultra 4K (4K resolution, Ultra graphics settings, 60fps)

  • OS: 64-bit Windows® 10 version 1909 or newer
  • Processor: Intel® Core i7-8700K or AMD Ryzen™ 7 2700X
  • Memory: 32 GB RAM
  • Graphics: NVIDIA GeForce® RTX 3080; NVIDIA GeForce® RTX 40 Series for fully supported DLSS3 or AMD Radeon™ RX 6800 XT
  • DirectX®: Version 12
  • Storage: SSD with 90 GB available space
  • Internet: Broadband Connection

If the above methods do not solve the problem, you will have to wait until Blizzard releases a patch to fix it.

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