Dune Awakening Character Download Failure error: How to potentially fix

The Dune Awakening Character Download Failure error can make it impossible for you to play the game. As the name suggests, the error occurs when the game is unable to download or process the character, and it may happen at various stages. Another related error also comes up while creating your character and doesn't let you go past the customization screen.

The Dune Awakening Character Download Failure error can be fixed with some simple steps. This article will go over all the potential fixes.

Fix for the Dune Awakening Character Download Failure error

Dune Awakening Character Download Failure error (Image via Funcom)

The Dune Awakening Character Download Failure error may occur due to a character data mismatch between the client and the server. It is likely also a result of an unmanageable load on the game's servers worldwide. However, that isn't to say that the players can do nothing about it. Here are a few steps worth considering.

Check game file integrity

You can verify the integrity of game files on Steam with these simple steps:

Open Steam and find the game via the search bar or your Library.
Then, right-click on the game and go to Properties.
Next, go to the Install Files tab and click on the 'Verify integrity of game files.'
Steam will check for any corrupt or unusable game files and download fresh ones to replace them.
Once the process is finished, simply restart Steam and launch the game again.

This is a popular fix for many games and can easily replace broken or corrupt files that may be causing the Dune Awakening Character Download Failure error. However, if it's still not fixed, there are other methods that may help.

Removing the import data of characters

You can remove the import data of your character from the 'My Documents' folder. Here, you will come across another folder named Dune Awakening, where you can locate all your Character JSON files. Now, you can copy and remove the character data and restart the game.

This may make you lose the character, but it may also fix the issue for good.

Restarting

Finally, you can simply restart your entire system to deal with the Dune Awakening Character Download Failure error. Exit the game, shut down your platform (eg: Steam), and restart the whole system. Enter the game again and see if the issue has been fixed.

The issue is a persistent one, and the devs have also been looking into it as of June 6, 2025. Fans can keep an eye on the official channels to remain updated about it all.

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About the author

Prit is an observer, writer, and enthusiastic player of several FPS games. He's been playing games for far longer than he has been writing about them which gives him the unique perspective of a hardened player. He's also spent years writing content, novels, songs, and short stories to master his grip on the written word.

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Edited by Ripunjay Gaba