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Better Business Bureau give LaVar Ball's Big Baller Brand (BBB) an F rating

313   //    09 Jan 2018, 16:05 IST


Big Baller Brand has been given F rating

What's the story?

The Big Baller Brand has received an F from the Better Business Bureau which is the lowest rating possible.

In case you didn't know...

The Better Business Bureau gave an A-plus to Nike and has currently given Adidas a D minus.

The heart of the matter...

The Organization’s website says that the rating given to the Big Baller Brand is based on 32 complaints filed against the business, a failure to respond to 12 of those complaints and five complaints that still haven't been resolved. The majority of the complaints are from the people who purchased items in the month of November and December from the Big Baller website, but their item has not been delivered to them even though they have been charged for the same.

LaVar Ball when asked about these ratings, told ESPN in a text "Better Business Bureau is as outdated as the Yellow Pages, Who cares about them? Tell them that Yelp! has replaced the Better Business Bureau. We honestly thought the Better Business Bureau was out of business. The new BBB stands for the Big Baller Brand."

The Better Business Bureau's ratings are meant to represent "how the business is likely to interact with its customers," according to the organization's website. The BBB takes into the consideration the complaint history filed by the customers and also how the customer was responded to by the company.

Ball expects people to complain about delays during the holidays as he said "Holidays always slows shipping. But we stay on top of customer service. It's probably Nike and Adidas complaining about not getting their Big Baller Brand merchandise."

What's next?

Although most of the complaints are during the holiday season, still the brand has been knocked for providing poor customer service. Let us see what LaVar Ball does to improve the customer service of his brand. 

Author's take

The Big Baller Brand has been knocked for not providing refunds and therefore if you are considering buying any product from this brand, do so at your own risk.

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